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Material Return Procedure

Return Material Authorization Request

Should any The Lee Company product not perform to its intended specifications as stated on the drawing, it may be returned for evaluation and possible replacement in accordance to our warranty policy. Please contact your local Customer Support Office to request a Return Material Authorization (RMA) number. Products returned without an RMA number will not be accepted. Product being returned for credit must be unused and in the original, unopened The Lee Company packaging, subject to restocking charges. 

Here is a list of some general information that we will need to gather before authorizing a return:

  • Company - Name, Address, City, State, Zip & Country
  • Contact - Name, Email, Phone Number
  • Lee Part Number
  • Quantity
  • Lee Manufacturing Lot#
  • Customer PO#
  • Problem Description (Please provide with enough detail to help facilitate the evaluation process)
  • Chemical Substance Exposure (We need a list of all chemical substances, gases, liquids, etc. that contacted the product and each substance must be classified accordingly: non-hazard, corrosive, biological, reactive, radioactive, flammable, toxic and/or other. All ‘other’ designated classifications will require a detailed explanation and safety data sheet)